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GOT A VALUE-DELIVERY CULTURE?
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In this second major section of Analyze Your Business, you can assess to what extent, for the business you are reviewing, your organization already essentially applies the concepts and methodology of DPV.
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Of course, if not yet exposed literally to DPV (or its numerous imitators and borrowers),
your organization may not use the exact terminology of DPV, but the question is does the
organization really use these same principles? (In this subsection of the Assessment of Your Business,
the first few times a specific DPV term is used, it is linked back to another page
of this web site for its definition.)
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There are three key aspects to a value-delivery-driven culture, by which this Assessment is structured:
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Got Market Insights?
- A value-delivery-driven organization continuously
explores the market for strategic insights. It first
analyzes its
Value Delivery Chain
to identify and focus
on the real primary entity in that chain (as opposed
to focusing on intermediary customers/buyers). The organization
then uses the
Becoming the Customer
methodology to analyze
current and potential customers, especially the primary
entities, and then analyzes competitors through the
value-delivery lens.
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Got a real and complete strategy?
- Such an organization must next translate
these insights into explicit value delivery strategy.
While many assume they "have" a good
Value Proposition, however, most organizations have not articulated
a real and complete one, as defined in DPV, nor a complete,
integrated
Value Delivery System
driven by that proposition.
And likewise, many have a 'strategy' but omit other
crucial elements in a complete strategy.
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And, is it a winning, breakthrough strategy?
- Finally, an organization
may even have a real and complete strategy, but still
must step back and ask if that strategy is clearly a
winner, capable of achieving a true breakthrough in
profitable growth. Essential to meeting this standard
is to have chosen, and committed to delivering, a Value
Proposition to the primary entity that will be truly
different and clearly superior versus competition, in
terms that are meaningful and important to that primary
entity.
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